Gel Health will explore the patient experience - how to
improve it, and who's doing it, in a variety of organizations and companies.
Like any Gel conference, we'll tackle the theme from a broad array of
perspectives.
Gel Health will
explore the patient experience - how to improve it, and who's doing it, in a
variety of organizations and companies. Like any Gel conference, we'll tackle
the theme from a broad array of perspectives.
The Gel (Good Experience Live)
conference series, a seven-year-old event curated by Mark Hurst, is
launching a new healthcare event - Gel Health - a conference focused on the
patient experience.
Confirmed GEL Health 2009 speakers (so far):
Dr. Bridget Duffy, Chief Experience Officer, Cleveland Clinic
Dr. Robert Martensen, Author, A Life Worth Living; lecturer, Dept. of
Global Health and Social Medicine, Harvard Medical School
Cathy Salit, Working with Johns Hopkins oncology nurses via Performance of
a Lifetime
Dan Ford, Patient advocate
Dr. Javette Orgain, Family physician; Chairperson, Illinois State Board of
Health
Dr. John La Puma, Author, ChefMD's Big Book of Culinary Medicine
Dr. Jim Withers, Founder, Operation Safety Net
Dr. Mark Pochapin, Director, Jay Monahan Center for Gastrointestinal
Health
Michael Christensen, Co-Founder and Creative Director of the Big Apple
Circus and founder of Clown Care
Olie Westheimer, Founder, Brooklyn Parkinson Group; cofounder, "Dance for
PD" with Mark Morris Dance Group
Dr. Sharon Krumm, Director of Nursing, Johns Hopkins Kimmel Cancer Center
Dr. Sigall Bell, Beth Israel Deaconess Medical Center
Bill Brownstein, Founder, Kids RX
The Gel (Good Experience Live)
conference series, a seven-year-old event
curated by Mark Hurst, is launching a new healthcare event - Gel Health - a
conference focused on the patient experience. Gel Health will be held on
Thursday and Friday, October 22 and 23, 2009 at Scandinavia House, Park Avenue
and 38th Street in Manhattan.
"In this time of spiraling health care costs, and the national conversation
on reform, Gel Health will provide a place to talk about what really matters:
the patient," said Mark Hurst.
Over the course of two days a diverse group of speakers will offer over a
dozen presentations on the patient experience: who’s improving it, and how? What
approaches are being taken in various healthcare disciplines.
Thursday speakers will present 20-minute talks in the theater. Throughout the
day, attendees will have many opportunities to meet the speakers, and other
attendees, who are the innovators in this growing field of patient-centered
healthcare.
Catering on Thursday will be provided by Cleaver Company, a New York-based
organic caterer that uses locally sourced, seasonal ingredients for the highest
nutritional value and lowest environmental impact.
On Friday, Gel Health will offer attendee-led seminars and workshops for
"deep dives" on specific themes and topics from the conference.
Thursday, October 22: A full day of speakers in the theater
covering many different aspects of patient-centered health care and innovation.
Attendees are free for lunch; cocktails are catered at the end of the day.
Friday, October 23: An optional morning of
activities around the city, organized and led by attendees, for those who want
to dive deeper in a group format.
Founded in 2003, Gel conference explore good experience in all its forms -
in business, technology, art, society, and life - in a multidisciplinary
environment. Gel challenges attendees to find, and learn from, the patterns that
underlie good experience, even in disciplines vastly different from their own.
Videos of past Gel talks are online at www.gelvideos.com.
Mark Hurst, the founder and host of the Gel conference, said, "The time is
right for an event on the patient experience. Gel Health will spotlight people
who are making a real difference in the lives of patients and families."
Gel started in 2003 as an annual one-day conference in New York. In 2005, Gel
expanded to a two-day format.
Gel 2009:
Thursday-Friday, April 30-May 1, 2009 (New York City)
Gel 2008:
Thursday-Friday, April 24-25, 2008 (New York City)
Gel 2007:
Thursday-Friday, April 19-20, 2007 (New York City)
euroGel 2006:
Thursday-Friday, August 31-September 1, 2006 (Copenhagen, Denmark)
Gel 2006:
Thursday-Friday, May 4-5, 2006 (New York City)
Gel 2005:
Thursday-Friday, April 28-29, 2005 (New York City)
Widely
credited for popularizing "customer experience" online, Mark Hurst has worked
since the birth of the Web to make Internet technology easier to use. In 2002,
Hurst was named "one of the 1,000 most creative individuals in the U.S." in
Richard Saul Wurman's book 1,000. InfoWorld magazine named Hurst
Netrepreneur of the Year in 1999.
When Mark Hurst founded Creative Good in 1997, it was the world's first user
experience consulting firm. He runs Creative Good with Phil Terry in New York
City.
Mark Hurst is also the founder and host of the Gel conference (Good Experience
Live), which was first held on May 2, 2003 in New York City. Gel 2007 will be held on
Thursday and Friday, April 19-20, 2007 in New York City.
Hurst's Good Experience newsletter,
via Web, RSS, and e-mail, has tens of thousands of
subscribers worldwide.
Bit Literacy, Hurst's 2007
book in managing information overload, has thousands of copies in print and has
"changed the lives" of readers, according to their feedback. (See reader comments.)
Previously, Hurst was director of product development at Yoyodyne, an early
Internet marketing firm founded by Seth Godin and later bought by Yahoo. Hurst
began his Internet career as a graduate researcher at the MIT Media Lab. He
holds bachelor's and master's degrees in computer science from MIT.
Creating a good patient
experience is the focus and mandate of the Chief Experience Officer at the
Cleveland Clinic, one of the world's top-rated medical facilities. In this talk,
Bridget Duffy shows the theory and practice of patient-centered care, including
an on-stage demo of an innovative patient gown.
Sponsors
Gel Health is made possible in part by sponsors (contact us for info).
Thanks
to Sanofi-aventis, ZS, and others for stepping forward!
Platinum sponsor:
Sanofi-aventis discovers, develops,
produces and markets innovative therapies that enhance people's lives. Link
Gold
sponsor:
ZS is a
management consulting firm that focuses on the health care industry and is
passionately committed to a positive patient experience. Lin
Good Experience Live, Gel, Health Care, Health Conference, patient experience, Gel Conference, Gel Health 2009, Mark Hurst, Bridget Duffy, Robert Martensen, Dan Ford, John La Puma, Jim Withers, Mark Pochapin, Michael Christensen, Olie Westheimer, Sharon Krumm, Sigall Bell, Bill Brownstein, improving health care
Dr. Robert Martensen
Cathy Salit 
Dan Ford
Dr. Javette Orgain
Dr. John La Puma
Dr. Jim Withers
Dr. Mark Pochapin
Michael Christensen
Olie Westheimer
Dr. Sharon Krumm
Dr. Sigall Bell
Bill Brownstein
